Refund policy

We really hope you love your item as much as we do but, in the instance, where you would like to return or exchange, we are more than happy to help.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return or exchange.

To be eligible for a return or exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the email confirmation as proof of purchase.

To start a return or exchange, please contact us and we will send you instructions on where to send your package. At this time, we cannot cover postage of returns.

We will notify you once we’ve received your return, and you’ll be automatically refunded on your original payment method. Please make sure you get a proof of postage receipt. If we don’t receive your and you don't have proof you sent it, we're afraid we won't be able to refund you.

You can contact using the contact form here or emailing us directly at hello@oriorso.com.