What is your sizing like?
OriOrso products have been developed based on the industry standards with some extra tweaks to make sure you get a long wear out of them like a loose fit leg and elasticated waist band. Please take a look at our size guide here to check our measurements.
Where are your products made?
All of our products are proudly made in the UK
SHIPPING & DELIVERY
How much is delivery?
Please see information on our shipping rates here
Do you ship internationally?
Yes! We are happy to arrange shipping to most of the EU and US. Please see our Shipping page here for more information on our charges.
Can I change my shipping address?
Please get in touch with us as soon as possible and we will do our best to update your address. Where the order has been processed it will not be possible to change. Email us at firstname.lastname@example.org
Can I track my order?
All European & International orders will be sent with tracking and you will receive a link via your shipping email. UK orders are not sent with network tracking but you can track to confirm if your parcel has been delivered or attempted delivery.
Will I be charged taxes and/or duties?
Your order will be shipped from UK and with the delivery duties unpaid. It is the buyers responsibility for paying any import taxes that may be charged for the delivery of your item. OriOrso cannot be held responsible for local charges, if you are unsure of these please check before placing your order.
Can I return and or exchange an item?
We hope you love your OriOrso products as much as we do but if not we are able to offer a exchange or full refund. Please see our returns section here on how to start a return.
Do you sell gift vouchers?
Yes absolutely, you can purchase a gift voucher here. All vouchers are valid from 1 year from the purchase date.
Do you offer gift wrapping?
All orders are sent in a branded box with blue tissue paper and a card. If you are sending as a gift we are more than happy to write a gift message. Please leave this in the notes at checkout.
Please fill in the contact form here or send us an email at email@example.com